Refund & Cancellation Policy

Last updated: 29 October 2026

Vedha Trust is grateful for every contribution. Donations are used promptly for free meals and our other charitable programmes, so they are generally not refundable. We will, however, refund donations in the cases below.

1. When we will refund

• You were charged more than once for the same donation (duplicate payment).
• You paid a wrong amount by mistake (for example, an extra zero).
• A payment was made from your account without your authorisation.
• You booked a day under Book Your Day and we are unable to serve on that date and you do not wish to take another date.

2. How to ask for a refund

Email vedhatrustservice@gmail.com or call +91 96266 89087 within 7 days of the payment, with your name, amount, date, and the transaction ID / UTR or Razorpay payment ID, and the reason for the request.

3. Processing

• We will check the request and reply within 7 working days.
• Approved refunds are made to the original payment method. Razorpay refunds usually reach your account in 5–7 working days after we approve them; UPI and bank transfer refunds are sent to the account you paid from.
• If an 80G receipt has already been issued for the refunded amount, it will be cancelled.

4. Book Your Day changes

To change the date of a sponsored day, please tell us at least 3 days in advance. We will try our best to move your booking to another available date.

5. Contact

Vedha Trust, 4/144, Kothumudi Village, Thuneri Post, Agalar, Udhagamandalam, The Nilgiris – 643002, Tamil Nadu, India. Email: vedhatrustservice@gmail.com. Phone: +91 96266 89087.